Last Updated: [Insert Date]

Welcome to Water Sports Shop! These Terms and Conditions govern your use of our website watersportsus.com and all purchases made through our store. By accessing our site or making a purchase, you agree to these terms. Please read them carefully.

1. Our Customers

Water Sports Shop serves paddlers, anglers, and water sports enthusiasts worldwide (excluding certain Asian countries and remote locations). Our products are designed for:

  • Canoe and kayak enthusiasts
  • Fishing kayak users
  • Inflatable watercraft owners
  • Outdoor adventurers needing specialized gear
  • Pet owners seeking water safety equipment

2. Website Use

User Responsibilities

  • You must be at least 18 years old or have parental consent to make purchases
  • Provide accurate account and payment information
  • Do not misuse our site for fraudulent activities
  • Respect all intellectual property rights

Intellectual Property

All content on watersportsus.com, including product descriptions, images, and logos, are property of Water Sports Shop and protected by copyright laws. Unauthorized use is prohibited.

3. Products & Services

Product Descriptions

We specialize in:

  • High-performance canoes and kayaks
  • Specialized paddling accessories
  • Durable inflatable watercraft
  • Water safety equipment (PFDs)
  • Fishing-specific gear
  • Repair and maintenance products

We strive for accurate product descriptions but cannot guarantee colors will match your screen exactly. Contact us if you need clarification before purchasing.

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Inflatable PFDs (personal flotation devices)
  • Dog PFDs (unless defective)
  • Opened canoe/kayak repair products (adhesives, sealants)
  • Used fishing accessories showing water exposure

4. Ordering & Payment

Order Process

  1. Add items to your cart
  2. Proceed to checkout with accurate shipping information
  3. Select payment method (Visa, MasterCard, JCB, or PayPal)
  4. Review order and confirm purchase

Payment Terms

  • We accept: Visa, MasterCard, JCB, PayPal
  • Payment is processed immediately upon order confirmation
  • Your card may be authorized at time of order; charged when shipped
  • International customers may incur additional bank fees

Pricing & Taxes

  • Prices are in USD and subject to change without notice
  • International customers are responsible for all customs/duties
  • We collect sales tax where required by law

5. Shipping Policy

Processing Time

Orders typically process within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email.

Shipping Options

Method Cost Carrier Delivery Time
Standard Shipping $12.95 DHL or FedEx 10-15 business days after shipment
Free Shipping Free (orders over $50) EMS 15-25 business days after shipment

Shipping Limitations

We cannot ship to:

  • Certain Asian countries (contact us for specifics)
  • Remote locations without carrier service
  • PO Boxes (signature required for delivery)

6. Returns & Refunds

Return Policy

  • 15-day return window from delivery date
  • Items must be unused in original packaging
  • Customer pays return shipping unless our error
  • Refunds processed within 3-5 business days of receipt

Return Process

  1. Email [email protected] with order details
  2. Wait for return authorization (within 24 business hours)
  3. Ship items to our Toledo warehouse with tracking
  4. Receive refund to original payment method

Damaged Items

If your gear arrives damaged:

  • Contact us within 48 hours with photos
  • No need to return damaged inflatable products
  • We’ll arrange immediate replacement/refund

7. Liability & Disclaimers

Product Use

Water sports carry inherent risks. By purchasing our products, you agree:

  • To use all safety equipment properly
  • That Water Sports Shop isn’t liable for accidents/injuries
  • To inspect gear before each use

Limitation of Liability

Water Sports Shop’s total liability is limited to the purchase price of the product. We’re not liable for:

  • Consequential or incidental damages
  • Shipping delays beyond our control
  • Product misuse or modification

8. Privacy & Data

Your privacy matters. See our separate Privacy Policy for details on how we collect, use, and protect your information.

9. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance.

10. Contact Us

Have questions about these Terms?

Water Sports Shop
4151 Cedarstone Drive
Toledo, US 43604
Email: [email protected]

Thank you for choosing Water Sports Shop – where your water adventures begin!